Teaching the science of swimming since 2003!

PHD SWIM SCHOOL

Payment FAQ

What is your payment policy?

• Payment is at time of enrollment via the family online portal.
  
• PhD Swim School reserves the right to refuse services and/or deactivate your Family Portal Account if payment is not received.
  

What is your refund/cancellation policy?

• You must provide notice to cancel by midnight of the 15th prior to the month of your session's start for a full refund
  
• We do not refund fees after the start of the session for any reason.
  
• Any and all administrative or registration fees are non-refundable.
  

How do you bill for lessons?

• You enroll and pay via our family online portal.  
  

How much is the family registration fee?

• Our family registration fee is $50 per family, to be paid at time of class enrollment.  This fee is charged one time, not per year. 
  

 Can we do once per week for survival classes?

• No, there is a minimum of 3x/per week due to young children's learning styles.
  
• Fewer times per week is not available for this program.
  

How big are your classes?

• SURVIVAL: 1 student only; REQUIRED for beginners
  
• PRIVATE:  1 student only
  
• SEMI-PRIVATE: 2 students (siblings only for COVID safety)